KOARMAS is a cloud restaurant operations platform for POS, KOT, kitchen display, inventory, loyalty, billing, reporting, and multi-branch management.

Who is KOARMAS built for?

KOARMAS supports restaurants, cafes, cloud kitchens, and multi-branch food businesses that need operational control in one SaaS platform.

Does KOARMAS support reports and analytics?

Yes. KOARMAS includes sales, payment, inventory, branch, profitability, and operational reporting modules, with advanced analytics available by plan.

RestaurantOS Legal

Refund Policy

Refund, credit, and dispute rules for invoice-based RestaurantOS subscriptions and related services.

v1.0 Last updated: July 2, 2026

Invoice-based subscription billing

RestaurantOS subscriptions are billed by invoice according to the active plan, add-ons, billing cycle, taxes, discounts, and agreed subscription period.

Refund eligibility

Refunds may be considered for duplicate payments, verified billing errors, unused prepaid periods after approved cancellation, or service commitments confirmed in writing.

Credit policy

RestaurantOS may issue account credits instead of cash refunds. Credits may apply to future invoices, add-ons, subscription renewals, or approved service adjustments.

Non-refundable setup fees

Setup, onboarding, customization, training, data migration, implementation, and other professional service fees are non-refundable once work has started unless a written agreement says otherwise.

Dispute resolution

Billing disputes must include the invoice number, payment reference, disputed amount, reason, and supporting proof. RestaurantOS will review and respond through the agreed support or billing channel.

Questions

For legal, privacy, or billing questions, contact RestaurantOS support or your account representative. This public page is a standard policy summary and may be supplemented by a signed agreement.